Toyotism and its influence on public management
Toyotism and its influence on public management
DOI:
https://doi.org/10.51473/rcmos.v1i1.2025.1096Keywords:
Bureaucratic Management. Toyota System. Total Quality Management. Participative management. Digital age. Technology.Abstract
This article addressed the transition from the bureaucratic management model to the Toyotista system, highlighting its characteristics, impacts and challenges. Initially, the rupture of the bureaucratic management model, based on state intervention and full employment, which was not consolidated in Brazil, was discussed. Then, the Weberian theory of bureaucracy and its technical efficiency were explored, but with adaptation difficulties. The Toyotista system was presented, which introduced Total Quality Management as a new management philosophy, valuing human beings in organizations and promoting a culture of continuous improvement. The importance of participatory management was highlighted, involving employees in organizational decisions and processes. Additionally, the influence of the digital age and technology on the transformation of organizations was discussed, emphasizing the adoption of advanced technologies and the digitization of processes. However, it was emphasized that the implementation of these changes requires effective management of the transition, involving all members of the organization and promoting a culture of continuous learning.
Downloads
References
ANTUNES, R. Os sentidos do trabalho: Ensaio sobre a afirmação e a negação do trabalho. São Paulo: Boitempo Editorial, 1999.
ANTUNES, R. Adeus ao trabalho?: Ensaio sobre as metamorfoses e a centralidade do mundo do trabalho. São Paulo: Cortez, 2000.
BRYNJOLFSSON, E.; MCAFEE, A. The Second Machine Age: Work, Progress, and Prosperity in a Time of Brilliant Technologies. W. W. Norton & Company, 2014.
CABRAL NETO, A. A crise do Estado e a redefinição das políticas públicas. São Paulo em Perspectiva, v. 11, n. 1, p. 82-89, 1997.
HAMMER, M.; CHAMPY, J. Reengineering the Corporation: A Manifesto for Business Revolution. HarperBusiness, 1994. DOI: https://doi.org/10.1016/S0007-6813(05)80064-3
LIMA, E. P. A gestão da qualidade total no setor público: Uma avaliação crítica da sua aplicabilidade. Revista de Administração Pública, v. 35, n. 3, p. 47-65, 2001.
PEREIRA, L. C. B. Burocracia pública no Brasil: A questão da eficiência e qualidade do serviço público. Revista de Administração Pública, v. 38, n. 3, p. 445-464, 2004.
SALERNO, M. S. Organização do trabalho: Taylorismo, Fordismo e Toyotismo. São Paulo: Cortez, 1985.
SHIROMA, E. O. A nova estratégia da produção e do emprego. São Paulo:
Scritta, 1993.
SILVA, L. G. da. Gestão pela qualidade total (TQM) no contexto do toyotismo: uma análise das práticas adotadas por empresas brasileiras. Revista de Administração Contemporânea, v. 22, n. 5, p. 700-721, 2018.
SANTOS, M. A. Gestão participativa e suas influências na motivação e na satisfação dos funcionários: um estudo em empresas do setor de tecnologia da informação. Revista de Administração da UNIMEP, v. 17, n. 1, p. 133-158, 2019.
TRAGTENBERG, M. Burocracia e ideologia. São Paulo: Ática, 1997.
WEBER, M. Ensaios de sociologia. Rio de Janeiro: LTC, 1994.
Downloads
Additional Files
Published
Issue
Section
Categories
License
Copyright (c) 2025 Natália Costa Barros, Ulisses Santos de Sousa de Castro (Autor)
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under the Creative Commons Attribution 4.0 International License (CC BY 4.0). This means you are free to:
- Share — copy and redistribute the material in any medium or format.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
The use of this material is conditioned upon proper attribution to the original author(s), providing a link to the license, and indicating if changes were made. The license does not require permission from the author or the publisher as long as these conditions are met.
The Creative Commons license logo is displayed permanently in the footer of the journal.
The copyright of the manuscript can be retained by the authors without restrictions and can be requested at any time, even after publication in the journal.
