Implementation of Patient Safety Practices: Experience Report Awarded by the Target Zero Program – 3M, Diamond Category
Implementation of Patient Safety Practices: Experience Report Awarded by the Target Zero Program – 3M, Diamond Category
DOI:
https://doi.org/10.51473/rcmos.v1i2.2025.1534Keywords:
Patient Safety; Nursing; Infection Control; Quality Management; Experience Report.Abstract
This experience report describes the implementation of patient safety and healthcare compliance practices that resulted in Quinta D'Or Hospital, Rio de Janeiro, receiving the 2013 Diamond Target Zero Award – 3M. The process involved developing and implementing a 102-item checklist in the Surgical Center and Central Sterilization and Materials Department (CMS), covering aspects of infrastructure, healthcare processes, human resources, and continuing education. The items were based on national and international guidelines and emphasized compliance with quality and safety standards. These actions promoted significant improvements in operational processes and the institutional safety culture, strengthening the nursing team's performance and multidisciplinary integration.
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References
BRASIL. Ministério da Saúde. Agência Nacional de Vigilância Sanitária (ANVISA). Programa Nacional de Segurança do Paciente. Brasília: Ministério da Saúde, 2013.
WORLD HEALTH ORGANIZATION. Patient Safety: Implementation Manual. Geneva: World Health Organization, 2012.
3M HEALTH CARE. Target Zero Program – Healthcare Excellence Awards. São Paulo: 3M do Brasil, 2013.
INSTITUTO PARA PRÁTICAS SEGURAS NO USO DE MEDICAMENTOS (ISMP BRASIL). Boas práticas de segurança do paciente. São Paulo: ISMP, 2014.
SANTOS, R. M.; ALMEIDA, A. F. Gestão da qualidade em serviços de saúde: segurança e resultados. Revista Brasileira de Enfermagem, v. 68, n. 4, p. 622–629, 2015.
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Copyright (c) 2025 Juliana Cordeiro (Autor)
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