Female leadership in highly complex operations: decision-making, organizational culture, and performance-driven innovation in the retail and logistics sector.
Female leadership in highly complex operations: decision-making, organizational culture, and performance-driven innovation in the retail and logistics sector.
DOI:
https://doi.org/10.51473/rcmos.v1i11.2021.1610Keywords:
female leadership; complex operations; organizational culture; strategic innovation; retail and logistics.Abstract
The rise of female leadership in high-complexity corporate operations constitutes one of the most structurally significant organizational phenomena of the twenty-first century, particularly in sectors such as retail and logistics — environments characterized by urgency-based decision-making, volatility management, and real-time risk orchestration. Far from a merely symbolic issue of representational equity, the presence of women in strategic decision centers has demonstrated measurable impact on operational resilience, organizational cohesion, and innovation capacity within high-pressure business architectures. This paper develops a dense comparative analysis of the cognitive, behavioral, and structural foundations that sustain the efficacy of female leadership in logistics and retail environments, emphasizing the intersection between relational intelligence, orchestration competence, and multidimensional decision-making predisposition. The study examines both international and Latin American evidence, discusses models of adaptive organizational culture, and demonstrates that female leadership — when institutionalized strategically rather than rhetorically — functions as a structuring vector of sustainable competitive advantage.
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Copyright (c) 2021 Gisely Guimarães Silva Libório (Autor)

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