Strategic Human Capital Management in High-Complexity Environments: A Decision Systems and Operational Efficiency Analysis-Based Approach
Strategic Human Capital Management in High-Complexity Environments: A Decision Systems and Operational Efficiency Analysis-Based Approach
DOI:
https://doi.org/10.51473/rcmos.v1i1.2025.1461Keywords:
Strategic management, human capital, decision systems, operational efficiency, complex organizations, resilient planning.Abstract
This article addresses the strategic management of human capital in highly complex environments, with an emphasis on military organizations and defense agencies. The analysis combines theoretical and practical foundations from the fields of Public Administration, Strategic Human Resource Planning, and Manpower Systems Analysis, aiming to understand the impact of strategic decisions on organizational readiness and efficiency. It uses an approach based on decision systems, mathematical modeling, and scenario simulation to optimize workforce distribution, skill allocation, and response to institutional crises. The study integrates concepts from sociotechnical systems, motivational theories in hierarchical contexts, and resilient strategic planning, proposing a framework that enhances operational effectiveness and institutional sustainability. The analysis highlights the importance of continuous adaptation and people governance to maintain competitiveness and security in dynamic and challenging environments.
Downloads
References
BAZARAA, M. S.; SHEPHERD, J. J.; SHETTLESWORTH, J. C. Nonlinear Programming: Theory and Algorithms. 4. ed. Hoboken: Wiley, 2010.
BASS, B. M. Leadership and Performance Beyond Expectations. New York: Free Press, 1985.
BIRGE, J. R.; LOUVEAUX, F. Introduction to Stochastic Programming. 2. ed. New York: Springer, 2011. DOI: https://doi.org/10.1007/978-1-4614-0237-4
BOURNE, M. et al. The impact of organizational culture on operational and financial performance. International Journal of Operations & Production Management, v. 33, n. 3, p. 289–313, 2013.
BURNARD, K.; BHAMRA, R. Organizational Resilience: Development of a Conceptual Framework for Organizational Responses. International Journal of Production Research, v. 49, n. 18, p. 5581–5599, 2011. DOI: https://doi.org/10.1080/00207543.2011.563827
COMFORT, L. K. Crisis Management in Hindsight: Cognition, Communication, Coordination, and Control. Public Administration Review, v. 67, s1, p. 189–197, 2007. DOI: https://doi.org/10.1111/j.1540-6210.2007.00827.x
DAVENPORT, T. H. Analytics at Work: Smarter Decisions, Better Results. Boston: Harvard Business School Press, 2007.
DECI, E. L.; RYAN, R. M. Intrinsic Motivation and Self-Determination in Human Behavior. New York: Plenum Press, 1985. DOI: https://doi.org/10.1007/978-1-4899-2271-7
DEMING, W. E. Out of the Crisis. Cambridge: MIT Press, 1986.
FARRELL, M. J. The Measurement of Productive Efficiency. Journal of the Royal Statistical Society. Series A (General), v. 120, n. 3, p. 253–290, 1957. DOI: https://doi.org/10.2307/2343100
FISHER, R.; URY, W. Getting to Yes: Negotiating Agreement Without Giving In. New York: Penguin Books, 1981.
HOLLNAGEL, E.; WOODS, D. D.; LEVESON, N. G. Resilience Engineering: Concepts and Precepts. Aldershot: Ashgate, 2006.
HAMMER, M.; CHAMPY, J. Reengineering the Corporation: A Manifesto for Business Revolution. New York: Harper Business, 1993. DOI: https://doi.org/10.1016/S0007-6813(05)80064-3
KEENEY, R. L.; RAIFFA, H. Decisions with Multiple Objectives: Preferences and Value Tradeoffs. Cambridge: Cambridge University Press, 1993. DOI: https://doi.org/10.1017/CBO9781139174084
LAW, A. M. Simulation Modeling and Analysis. 5. ed. New York: McGraw-Hill, 2014.
LAW, A. M.; KELTON, W. D. Simulation Modeling and Analysis. 3. ed. New York: McGraw-Hill, 2007.
MARCH, J. G. The Logic of Appropriateness. In: MARCH, J. G.; OLSEN, J. P. (Ed.). Rediscovering Institutions: The Organizational Basis of Politics. New York: Free Press, 1989. p. 21–40.
MARCH, J. G.; OLSEN, J. P. A Behavioral Theory of the Firm. Englewood Cliffs: Prentice-Hall, 1976.
MARCH, J. G. A Primer on Decision Making: How Decisions Happen. New York: Free Press, 1994.
MASLOW, A. H. A Theory of Human Motivation. Psychological Review, v. 50, n. 4, p. 370–396, 1943. DOI: https://doi.org/10.1037/h0054346
MITCHELL, M. An Introduction to Genetic Algorithms. Cambridge: MIT Press, 1998.
NONAKA, I.; TAKEUCHI, H. The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. New York: Oxford University Press, 1997. DOI: https://doi.org/10.1016/0024-6301(96)81509-3
PERROW, C. Complex Organizations: A Critical Essay. 3. ed. New York: McGraw-Hill, 1984.
ROBERTSON, Q. M. Diversity and Inclusion in the Workplace: A Review and Synthesis of the Literature. Journal of Management, v. 32, n. 6, p. 737–764, 2006.
RUSSELL, S.; NORVIG, P. Artificial Intelligence: A Modern Approach. 3. ed. Upper Saddle River: Prentice Hall, 2016.
SCHEIN, E. H. Organizational Culture and Leadership. 4. ed. San Francisco: Jossey-Bass, 2010.
SHEFFI, Y. The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage. Cambridge: MIT Press, 2007.
SIMON, H. A. Administrative Behavior: A Study of Decision-Making Processes in Administrative Organizations. 2. ed. New York: Macmillan, 1960.
STEWART, T. R. Manpower Systems Analysis: A Guide to Methods and Procedures. New York: Wiley, 1987.
TEECE, D. J. Explicating Dynamic Capabilities: The Nature and Microfoundations of (Sustainable) Enterprise Performance. Strategic Management Journal, v. 28, n. 13, p. 1319–1350, 2007. DOI: https://doi.org/10.1002/smj.640
TRIST, E. L.; EMERY, F. E. The Causal Texture of Organizational Environments. Human Relations, v. 18, n. 1, p. 21–32, 1965. DOI: https://doi.org/10.1177/001872676501800103
VOGUS, T. J.; SUTCLIFFE, K. M. Organizational Resilience: Towards a Theory and Research Agenda. IEEE International Conference on Systems, Man and Cybernetics, p. 1107–1112, 2007. DOI: https://doi.org/10.1109/ICSMC.2007.4414160
WILKINSON, A.; KUPERS, R. The Essence of Resilience. Business Horizons, v. 56, n. 3, p. 339–346, 2013.
WEICK, K. E.; SUTCLIFFE, K. M. Managing the Unexpected: Assuring High Performance in an Age of Complexity. 2. ed. San Francisco: Jossey-Bass, 2001.
Downloads
Published
Issue
Section
Categories
License
Copyright (c) 2025 Ramez Andraus Junior (Autor)
This work is licensed under a Creative Commons Attribution 4.0 International License.
This work is licensed under the Creative Commons Attribution 4.0 International License (CC BY 4.0). This means you are free to:
- Share — copy and redistribute the material in any medium or format.
- Adapt — remix, transform, and build upon the material for any purpose, even commercially.
The use of this material is conditioned upon proper attribution to the original author(s), providing a link to the license, and indicating if changes were made. The license does not require permission from the author or the publisher as long as these conditions are met.
The Creative Commons license logo is displayed permanently in the footer of the journal.
The copyright of the manuscript can be retained by the authors without restrictions and can be requested at any time, even after publication in the journal.
